IHSS - Tulare HHSA

In-Home Supportive Services

In-Home Support Services (IHSS) authorizes services to the aged, blind and disabled in order to help them maintain independent living. Services are delivered by independent providers and include domestic chores, meal preparation, laundry, reasonable shopping and errands and non-medical personal care services.

Contact Us at:

3500 West Mineral King Blvd.
Visalia, CA 93291
559-733-6111

To Report Medi-Cal fraud call 1 800.822-6222 or click here: www.dhcs.ca.gov/individuals/Pages/StopMedi-CalFraud.aspx

State of California's IHSS web site: www.dss.cahwnet.gov/cdssweb/PG139.htm

California Nursing Home Search website: www.calnhs.org/

State of California Long-Term Care Search: www.ccld.ca.gov/docs/ccld_search.aspx

In-Home Supportive Services Participant Survey

Your Name (Optional)

Your County Social Worker's Name:

Your Care Provider's Name:

Are you currently receiving IHSS services? Yes No

Did your hours change based on you last reassessment? Yes, my hours went up, Yes, my hours went down, No, my hours did not change

What was the main reason you were given for the change in your hours?

My health changed. My home situation changed. The program rules changed. I was not given a reason. Other

Did your Social Worker do a good job explaining what services are available under the program? Yes No

Did your Social Worker do a good job explaining how the hours of service are determined? Yes No

Was your Social Worker friendly and respectful? Yes No

When you call our office, do we return calls on the same, or by the next, business day? Yes No

Does the program help you remain safely in your own home? Yes No

Overall, how satisfied are with the services you receive from your Social Worker?

Not at all satisfied. Not very satisfied. Don't know/No opinion. Somewhat satisfied. Very satisfied.

In your opinion, will your answers to these questions provide us with valuable information? Yes No

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