Mental Health Problem Resolution Coordinator
The Tulare County Mental Health Problem Resolution Coordinator (PRC) is a licensed clinician that receives, logs, and investigates all grievances, appeals and State Fair Hearings. The PRC collaborates between the provider sites managers/supervisors and the consumer or consumer representative to resolve issues that can be addressed locally.
The PRC generates and notifies beneficiaries of the disposition/resolution plan within mandated guidelines. The PRC prepares and presents the County’s position statement at State Fair Hearings to an Administrative Law Judge. Under the Managed Care Division, the PRC reports quarterly to the Quality Improvement Committee and annually to the State Department of Mental Health.
For additional information, please contact:
Gloria Court, LMFT, Problem Resolution Coordinator
5957 S. Mooney Blvd.
Visalia, CA 93277
1-800-500-4465